Frequently Asked Questions

Sophia's professionally trained and qualified team of Teachers

Online group workshops - live and interactive. Primary lessons have a maximum of two students per session.

All of our teachers have undergone Safeguarding Awareness Training. We record sessions and every teacher has been DBS enhanced checked. Our Sophia Education team overseas every SophiaX Camp and Course

Absolutely -our lessons are very interactive, fun and informative. Lessons are recorded so you can play back for learning at any time.

Yes, you will be able to see your Virtual School teacher on the screen live leading the lessons.

They will need to have access to a computer or an iPad. It's helpful if they have paper, pencil, notebook and whiteboard handy.

You can use a computer, iPad/tablet or iPhone/Android.

Log on five minutes before the lesson starts – we’ll be ready and waiting.

The event link will be within your Course Introduction Email from your Teacher.

Lessons are allocated based on your child current year group. If you have questions or wish for your child to try something from an older age group, please get in touch with us.

If you can’t find your booking confirmation email then check your junk, alternatively you can get in touch via hello@sophia.app and we’ll resend it to you.

Email hello@sophia.app If you miss a session for poor connectivity, give us a call and we can help out rebooking you onto another.

We do not offer refunds if you have to cancel but we do of course offer a free transfer to another workshop if there have been technical difficulties, which make the lesson impossible to run.

Still have questions? Get in touch
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